Everyone thought that voice and virtual assistants will take over the market by storm. A lot of products were launched to target the consumers in this category. You will be amazed to know that the most voice search queries are placed from smartphones till now even after a few years has passed after the first virtual assistant products were launched. The likes of Google Home and Amazon Echo range are yet to see success in this segment.
Google still believes that there is a potential in this market and they continue to do intricate research on human language and wants to improve their search results with natural language understanding. The following voice search study data shows how much gap exists in terms of quality between Google and Amazon.
While previous studies had shown a different picture, the above data show the Google Assistant (on Android smartphone) and Siri had the lowest percentage of unanswered questions (2%) compared with Alexa, which couldn’t answer 23% of questions. This shows an astounding improvement for Siri and Alexa is the only one which is lagging behind in this competition.
We know that various voice assistants rely on different sources of information for generating answers to search queries. This is because they provide different results for the same set of questions.
Google Assistant responds to local queries with content from Google My Business (GMB) and the local pack. Siri draws primarily on Yelp. Alexa relies on Bing, Yelp and Yext.
Areas of focus for Google optimization:
- Focus on Google My Business
- Use structured data
- Use content that are in conversational language
- Focus on common user questions and standard FAQs for your products and services
Areas of focus for Siri:
- Optimizing Yelp business profiles
- Choosing the correct business categories
- Adding lots of images (applicable for GMB too)
- Keyword Optimization in Yelp profile content
- Having a steady stream of reviews
- Responding to reviews on a regular basis
It is needless to say that if you are already in the habit of using best practices for SEO then you will do relatively well in results for voice search too. The key to optimizing for voice search is to write content for your users and their needs. To summarize, we believe that keeping your focus on the platform specific factors, voice or conversational optimizations (FAQs), creating the right content for your customers and paying attention to listings and reviews should fetch you good results.